Terms of Service
Last updated: June 2025
Welcome to 82DASH.
Introduction
Thank you for using our platform and the products, services, and features we offer. This document sets out the Terms of Service that apply to everyone who accesses or interacts with 82DASH, including visitors, users, creators, and businesses (“we,” “us,” or “our”).
Our Service
82DASH is a platform that helps brands collect, license, and manage authentic customer-generated content. Whether you’re launching campaigns, uploading content, or engaging with your community, 82DASH provides the tools and infrastructure to do it quickly, legally, and with real impact. Our services include:
Content Generation Tools
Easily upload, license, and get rewarded for your content in just a few clicks.Community Tools
Connect with creators, collaborate on content, and launch new campaigns.Content Management
Organise and track all submitted content with intuitive dashboards and performance insights.Product Integrations
Seamlessly connect with ecommerce and marketing platforms.Distribution & Visibility
Extend your reach through our platform and integrated distribution channels.
We’re here to make a difference by helping everyone create and share content that’s fast, scalable, and impactful.
Contact Information
For any queries about these Terms,
please contact us at:
info@82DASH.com
1.0 Terms of Service for All Users
By accessing or using 82DASH, you agree to follow the rules and responsibilities outlined in these Terms of Service (“Terms”). These Terms form a binding agreement between you and 82DASH, and they apply to everyone who visits, uses, or contributes content to our platform. Including individuals, creators, and businesses.
Everything you need to know about what is allowed on 82DASH, like how to use the platform, what content is permitted, and how we handle safety and intellectual property, is included in this document. Please read it carefully.
In case of discrepancies between these Terms of Service in other languages and the English version, the English version shall prevail.
By accessing or using 82DASH, you confirm that you’ve read and agreed to these Terms. If you don’t agree, please don’t use the platform.
1.1 Who May Use 82DASH
Age Requirements
You must be at least 18 years old, or the age of legal majority in your country, to use 82DASH. By using the platform, you confirm that you meet this requirement.
Using 82DASH on Behalf of a Business
If you are accessing or using 82DASH on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to both you and the entity.
1.2 Account Registration
To access the 82DASH platform, you may need to create an account. When you register, you agree to provide accurate, current, and complete information, and to keep your account details up to date at all times.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you believe your account has been compromised, please contact us immediately.
1.3 Acceptable Use of the Platform
When using 82DASH, you agree to act responsibly and legally.
You may not:
Use the platform for any unlawful, fraudulent, malicious, or harmful purposes.
Content that contains or promotes violence or discrimination based on race, ethnicity, national origin, religion, caste, sexual orientation, sex, gender identity, serious disease, disability, immigration status or age; or
otherwise contains harmful content (such as content that causes physical, mental or moral detriment to minors).
Post or share content that is offensive, defamatory, misleading, or infringes on intellectual property rights, including copyrights, trademarks, or other proprietary rights.
Impersonate others or misrepresent your identity or affiliation.
Attempt to hack, decompile, reverse-engineer, or otherwise tamper with the platform’s code, features, or security systems.
Disrupt or interfere with the platform’s operation or with other users’ access.
Send spam, run unauthorised bots, or collect user data without consent.
Upload viruses, malware, or other harmful code,
We reserve the right to suspend or terminate access to your account if you violate any of these rules.
1.4 Intellectual Property
All content, technology, and materials provided by 82DASH are protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, modify, distribute, or use any of our materials without prior written permission.
We respect intellectual property rights and require you to do the same. By using 82DASH, you agree not to use the platform for any unlawful or unauthorised purposes, including infringing on intellectual property rights.
We reserve the right, at our discretion and with or without notice, to block access to the platform or suspend or terminate the account of any user who infringes or is suspected of infringing intellectual property or proprietary rights.
1.5 Privacy
We care about your privacy. Our Privacy Policy explains how we collect, use, and protect your personal data when you use 82DASH. We comply with international privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Any content you upload that will contain personal data will be processed in accordance with our data protection terms, unless it is for purely personal or household use.
1.6 Termination
We reserve the right to suspend or terminate your access to 82DASH if you breach these Terms or if required by law. If we believe, based on concrete reasons, that any of your content (1) violates these Terms or (2) may cause harm to 82DASH, other users, or third parties, we may remove or take down that content.
We will notify you promptly and provide the reason for our action.
You’ll have the opportunity to fix the issue or stop the behavior, unless doing so would:
Violate the law or a legal authority’s direction.
Risk legal liability for 82DASH or its affiliates.
Harm an investigation or compromise the platform's integrity.
Cause significant harm to any user or third party.
1.7 Limitation of Liability
What we’re not responsible for:
82DASH is not responsible for any unexpected issues or damages that result from your use of the platform, or from any content you obtained, licensed, or used through it. This includes:
Loss of profits, data, or reputation.
Problems with accessing the platform, technical issues, or unauthorised use of content shared by others.
While we strive to keep the platform running smoothly, 82DASH can’t guarantee that it will always be available or error-free. We are also not responsible for any third-party content or services you may access through the platform.
You agree to protect 82DASH, our team, and affiliates from any legal claims or damages caused by your use of the platform or the content you upload.
1.8 Changes to Terms
82DASH may occasionally need to update these Terms to reflect:
Changes in law or regulatory requirements;
Evolving technologies or security needs;
Enhancements, new features, or modifications to the platform;
Shifts in usage patterns or service demands;
Circumstances beyond our reasonable control.
Whenever we make material changes to the Terms, we will provide at least 15 calendar days’ advance notice (unless a shorter period is required by law or for urgent legal/security reasons). This notice will include a clear summary of the updates and instructions on how to raise any objections.
By continuing to use 82DASH after the notice period ends without objecting, you are deemed to have accepted the new Terms.
If you do not agree with the revised Terms, you may object before the changes take effect. We will provide instructions for submitting objections. If no resolution is reached, we may terminate your access in accordance with our standard termination procedures.
Even if you stop using 82DASH, the sections of these Terms that logically survive such as those related to intellectual property, disclaimers, limitation of liability, and dispute resolution will remain in effect.
2.0 Terms of Use for Companies
2.1 Company Accounts
Companies using 82DASH must appoint an authorised representative to manage their account. The company is responsible for all activity carried out through its account, including actions taken by employees, contractors, or any third party using its access. It is the company’s duty to ensure proper use and to safeguard account credentials.
2.2 Company Content Licence Usage Terms
When your company receives content through 82DASH, you are granted a license to use that content as outlined in this section.
These terms explain the extent of your rights, your responsibilities as a licensee, and how you may handle, share, and protect content submitted by creators. They are intended to ensure that all materials shared through the platform are used in a lawful, respectful, and appropriate manner.
2.2.1 Licence Scope & Rights
By receiving content submitted through 82DASH, you are granted a non-exclusive, irrevocable, perpetual, royalty-free, sublicensable, and worldwide license to:
Use, reproduce, adapt, translate, display, distribute, and modify the submitted content.
Incorporate the content into all commercial and non-commercial materials, including, but not limited to, social media, paid advertisements, websites, apps product packaging, printed media, email campaigns, presentations, and in-store displays.
You are not required to credit the creator or obtain further permissions unless otherwise specified.
Note: Sublicensing to third-party partners, media agencies, affiliates, or platforms is only permitted if explicitly authorised through a separate written agreement between your company and 82DASH. Without such express confirmation, sublicensing is not allowed.
2.2.2 Content Handling Responsibilities
By accepting content through 82DASH, you agree to:
Store and manage the content securely, in accordance with your organisation’s internal privacy, security, and compliance policies.
Use the content responsibly, without altering or presenting it in a way that misleads, misrepresents, or causes harm to the individuals featured.
Respect the dignity, likeness, and image rights of all individuals appearing in the content.
Retain and honor any metadata, usage restrictions, or consent documentation provided alongside the content by 82DASH.
Comply with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), particularly where the content includes personal data.
Act as the data controller of the content once transferred to you, meaning you are responsible for its lawful processing and any obligations under relevant privacy laws.
Ensure all use of content complies with the advertising and content guidelines of platforms on which it is published (e.g. Meta, TikTok, Google).
Where creator content is used as a testimonial, ensure the claims are genuine and reflective of typical user experience, unless otherwise disclosed. Be prepared to demonstrate the authenticity of such claims upon request.
Where creator content includes a testimonial or endorsement, comply with applicable regulations (e.g. FTC Endorsement Guides in the U.S.) and clearly disclose any material connection between you and the creator.
2.2.3 Endorsement and Disclosure Requirements
If content submitted via 82DASH is used in a manner that implies an endorsement particularly where the creator has received any form of incentive, reward, or compensation the Company must ensure that clear and conspicuous disclosure is made in accordance with applicable local advertising and consumer protection laws and the content policies of relevant platforms.
Such disclosure must include visible and platform-compliant indicators or equivalent notices, wherever the content appears publicly.
82DASH is not liable for any failure by the Company to comply with these disclosure requirements when publishing incentivised content.
2.2.4 Misuse and Licence Revocation
We reserve the right to revoke or limit the license granted to you under these Terms if you misuse the content provided through 82DASH or breach any applicable laws or these Terms. Misuse includes, but is not limited to:
Using content in a way that is deceptive, defamatory, harassing, discriminatory, hateful, or otherwise harmful, including harming, mocking, disrespecting, humiliating, or negatively portraying any clearly identifiable individual featured in the content
Editing, manipulating, or presenting creator content in a way that misrepresents, distorts, or alters the original context, appearance, message, or intent of the content, or of any identifiable individuals featured in it. This includes, but is not limited to, selectively omitting materially negative experiences or feedback, or modifying the content in a manner that could mislead audiences about the creator’s genuine views or the authenticity of their endorsement.
Publishing or using creator content in a misleading context or making claims that cannot be substantiated, even if the claim originates from the creator.
Using creator content in a way that could be considered an unfair commercial practice under consumer law, including deceptive or aggressive marketing tactics, or exploiting consumer vulnerabilities.
Failing to comply with applicable intellectual property or privacy laws ;
Associating the content with controversial, offensive, illegal, or harmful themes, products, or messaging that may result in reputational, psychological, or legal harm.
Reselling, sublicensing, or redistributing the content for purposes unrelated to the agreed campaign, without prior written permission from 82DASH.
All use of creator content must remain truthful, accurate, and consistent with applicable consumer protection laws and platform content guidelines. Any violation of this section shall be considered a material breach of this agreement.
If 82DASH reasonably determines that such misuse has occurred:
Your licence to the affected content will be immediately revoked.
You must immediately cease all use and remove the content from all digital and physical formats and distribution channels.
The content must not be reused, modified, sublicensed, or redistributed in the future.
2.2.5 Revocation of Consent or Withdrawal Requests
As the company using content licensed through 82DASH platform, you are responsible for handling any revocation of consent or data subject rights requests related to the content you have received and processed, when you act as the data controller after content transfer.
If a creator revokes their consent under applicable data protection laws (such as the GDPR or CCPA), and their identity is visible in the licensed content, 82DASH will notify you promptly. Upon receiving such notice, you are required to:
Immediately cease all further use of the affected content across all channels and formats.
Delete or securely remove the content from your systems and archives.
Make reasonable efforts to remove or suppress the content from third-party platforms (e.g., social media, websites, ad networks), where technically and contractually feasible.
The licence granted through 82DASH is generally irrevocable for commercial use in terms of intellectual property rights. However, if the content contains identifiable personal data, your obligations under applicable privacy and data protection laws (such as the GDPR or CCPA) may take precedence.
In such cases, individuals may exercise their legal rights such as withdrawal of consent, erasure requests, or objections to further processing which may require you to cease use of the affected content and delete any associated copies.
Such requests must be assessed on a case-by-case basis. If no other lawful basis (e.g. contractual necessity, legal obligation, or legitimate interest) justifies continued use, the privacy rights of the individual override the licence. 82DASH will promptly notify you of any revocation or withdrawal requests it receives, but once the content is transferred, you assume the role of data controller and are solely responsible for ensuring compliance with applicable laws.
Failure to comply with a valid revocation or data subject request may result in legal liability and may constitute a material breach of your agreement with 82DASH. 82DASH shall not be held liable for any such non-compliance by the licensee.
2.2.6 No Guarantee of Exclusivity or Originality
82DASH does not guarantee exclusivity of any content provided through the platform.
Unless a separate written agreement for exclusivity is in place, the same content may be used in other campaigns or by other brands.
It is your responsibility to assess the content for compliance with your brand standards and ensure it is suitable for your intended use before publishing.
2.2.7 Reward Fulfilment Responsibility
If your campaign offers rewards or incentives to content contributors (e.g., discounts, gifts, vouchers, or promotional offers), you agree to:
Honor your reward commitments: Ensure all rewards, as outlined in your campaign brief, are delivered as promised.
Deliver rewards promptly and accurately: Make sure rewards are provided in a timely manner, without any errors or delays.
Offer support for reward-related inquiries: You are responsible for addressing any issues that arise regarding rewards. However, 82DASH reserves the right to assist with resolution if necessary.
2.3 Platform Policy Compliance
The Company is solely responsible for ensuring that all use of licensed content complies with the content, advertising, and user policies of any platform where the content is distributed or published, including but not limited to Meta (Facebook/Instagram), TikTok, YouTube, and Google.
If 82DASH reasonably determines that such misuse has occurred:
Your licence to the affected content will be immediately revoked.
You must immediately cease all use and remove the content from all digital and physical formats and distribution channels.
The content must not be reused, modified, sublicensed, or redistributed in the future.
2.4 Liability and Indemnification
82DASH requires all content uploaders to confirm, at the time of submission, that they:
Are the rightful owners of the content;
Have obtained any necessary consents from identifiable individuals featured in the content;
andMeet the minimum age requirements under applicable law.
82DASH takes reasonable steps to ensure contributors acknowledge these requirements and provides clear guidance to help them submit lawful and authorised material. We act in good faith but do not independently verify every submission. Therefore, we cannot guarantee that all content will fully meet your specific legal, compliance, or brand standards.
As the business user, you are solely responsible for reviewing and ensuring that any content you license through the 82DASH platform complies with all applicable laws, regulations, and industry requirements including, but not limited to, those relating to data protection, intellectual property, advertising, and consumer protection.
By using content licensed through 82DASH, you agree to indemnify, defend, and hold harmless 82DASH, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to:
Your use, publication, distribution, or modification of licensed content;
Any breach of applicable laws or infringement of third-party rights;
Your violation of these Terms or misuse of the 82DASH platform.
This indemnity obligation will continue to apply even after your agreement with 82DASH ends.
2.5 Content Moderation and Usage Limitations
82DASH maintains the right, at its sole discretion, to moderate, restrict, or remove any content submitted to or distributed through the platform in order to comply with applicable laws and regulations.
82DASH may take action to:
Remove or disable access to content that is found to be unlawful, infringing, misleading, harmful, defamatory, abusive, pornographic, non-consensual, or in violation of platform policies or community standards;
Suspend or revoke access to certain content if 82DASH receives credible notice from a third party or regulatory authority, or through internal moderation;
Notify you promptly if content you have licensed is flagged or removed for legal, safety, reputational, or policy concerns, and may require that in some specific cases you will cease all use and distribution of such content, both online and offline.
82DASH takes reasonable steps to ensure that submitted content aligns with legal and community standards. However, we cannot guarantee that all content will be entirely free from legal, reputational, or compliance risks.
As a company, you are responsible for reviewing and verifying that any content you license through 82DASH meets your internal brand, legal, and regulatory requirements before use.
2.6 Indemnification
You agree to defend, indemnify and hold harmless 82DASH and its affiliates, employees, contractors, agents, officers and directors, from and against any and all claims, damages, losses, liabilities, costs or expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the 82DASH platform; (b) any breach of these Terms; or (c) any content you have accessed, used, or distributed through 82DASH that infringes the rights of a third party.
2.7 Limitation of Liability
To the fullest extent allowed by law, 82DASH and its directors, officers, employees, partners, agents, suppliers, and affiliates will not be responsible for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits, data, use, goodwill, or other intangible losses arising from:
Your inability to access or use the platform;
Unauthorised access to, or use of, our servers or any personal data stored within;
Bugs, viruses, or similar issues that may be transmitted through our services by third parties;
orYour reliance on any content obtained through the platform
If 82DASH reasonably determines that such misuse has occurred:
Your licence to the affected content will be immediately revoked.
You must immediately cease all use and remove the content from all digital and physical formats and distribution channels.
The content must not be reused, modified, sublicensed, or redistributed in the future.
2.8 Disclaimer
The use of 82DASH platform is at your own risk. The platform and all services provided through it are offered on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.
To the maximum extent permitted by applicable law, 82DASH expressly disclaims all warranties, including but not limited to:
Implied warranties of merchantability,
Fitness for a particular purpose,
Non-infringement, and
Any warranties arising from the course of dealing or usage of trade.
82DASH does not guarantee that:
The platform will be uninterrupted, timely, secure, or error-free;
Any defects will be corrected;
The platform or its servers are free from viruses, malware, or other harmful components; or
The content or results obtained from using the platform will meet your expectations, intended outcomes, or compliance needs
2.9 Engaging with Creators
82DASH maintains the right, at its sole discretion, to moderate, restrict, or remove any content submitted to or distributed through the platform in order to comply with applicable laws and regulations.
82DASH may take action to:
Remove or disable access to content that is found to be unlawful, infringing, misleading, harmful, defamatory, abusive, pornographic, non-consensual, or in violation of platform policies or community standards;
Suspend or revoke access to certain content if 82DASH receives credible notice from a third party or regulatory authority, or through internal moderation;
Notify you promptly if content you have licensed is flagged or removed for legal, safety, reputational, or policy concerns, and may require that in some specific cases you will cease all use and distribution of such content, both online and offline.
82DASH takes reasonable steps to ensure that submitted content aligns with legal and community standards. However, we cannot guarantee that all content will be entirely free from legal, reputational, or compliance risks.
As a company, you are responsible for reviewing and verifying that any content you license through 82DASH meets your internal brand, legal, and regulatory requirements before use.
3. Terms of Use for Creators
3.1 Creator Accounts
Creators are not required to create a user account to participate on the 82DASH platform. Instead, they may submit content directly by providing a valid and active email address, which is used for communication, verification, and record-keeping purposes.
Creators are solely responsible for ensuring that the email address they provide remains accurate, current, and accessible for the duration of their involvement with 82DASH.
3.2 User Content Licence Terms
When creators upload content to 82DASH, they enter into a license agreement with the company that initiated the corresponding content request. This agreement governs how the submitted content may be used by that company.
The purpose of this license is to ensure transparency, fairness, and a clear understanding between creators and business users. It defines the scope of the rights granted and outlines the responsibilities of both parties. The specific terms of this agreement are detailed in the following sections.
3.2.1 Licensing and Usage Rights
Creators retain full ownership of any content they submit to the 82DASH platform.
However, by uploading content in response to a specific request and confirming agreement during submission, the Creator grants the company that initiated the request (“the Requesting Company”) a non-exclusive, irrevocable, perpetual, royalty-free, and worldwide licence to use the content under the following terms:
The Requesting Company may:
Use, reproduce, display, distribute, adapt, translate, modify, and create derivative works from the content;
Utilise the content across any media or format, including but not limited to: social media, websites, online and offline advertisements, mobile apps, printed materials, email marketing, and in-store displays.
Sublicensing to third parties is not permitted unless expressly authorised through a separate agreement between 82DASH and the Requesting Company. Any such sublicensing must be confirmed in advance, and will be communicated to the creator.
This licence applies to both commercial and non-commercial purposes and does not require further notice, attribution, or additional approval from the Creator, unless otherwise stated. By submitting content, Creators confirm that:
The content is original, lawfully created, and free from third-party claims;
All necessary rights and permissions (including those of identifiable individuals) have been obtained;
The content is submitted exclusively for the Requesting Company under the terms of this licence.
3.2.2 Transparency and Intent
To ensure informed consent and transparency, these licence terms are clearly presented to creators before content upload and must be explicitly accepted at the time of submission.
By confirming these terms during the submission process, creators acknowledge and agree that:
The licence granted is irrevocable, perpetual, and worldwide, unless otherwise agreed in writing;
The submitted content may appear in external marketing campaigns, paid advertisements, and on third-party platforms beyond the 82DASH ecosystem;
Due to the nature of digital media, once published, content may not be fully removable from all public or third-party systems, even after attempts to withdraw it;
Any revocation or withdrawal of consent after submission will not affect content that has already been used, distributed, or licensed prior to the withdrawal.
3.2.3 Confirmation of Ownership and Rights
By submitting content to 82DASH, creators confirm the following:
They are the original creator and sole rights holder of the content, or have obtained all necessary rights, licenses, and permissions to upload and grant the licence described in these Terms;
They are at least 18 years of age (or the age of legal majority in their jurisdiction, if higher);
Any identifiable individuals featured in the content have given informed, express consent for their appearance and for the use of the content under these Terms, including commercial use;
The content does not infringe or violate the rights of any third party, including intellectual property rights (e.g. copyright or trademark), privacy rights, publicity rights, or contractual obligations;
The content complies with all applicable laws and platform standards
3.2.4 Waiver of Content Withdrawal
By submitting content and agreeing to the licence terms, creators acknowledge and agree that:
The licence granted to the Requesting Company is irrevocable and the content cannot be withdrawn once submitted and accepted under these terms;
The content may continue to appear in marketing materials, campaigns, and digital channels managed or controlled by the Requesting Company;
Due to the nature of digital distribution (e.g. on social media platforms, affiliate websites, or partner campaigns), external sharing may not be fully reversible, and the content may remain accessible beyond 82DASH’s direct control;
While 82DASH will honour valid removal requests in line with applicable data protection laws (including GDPR data subject rights), any content that has already been sublicensed, shared, or published externally may not be fully removable from third-party systems.
Creators may contact 82DASH or the Company at any time to request content removal or lodge a formal takedown request. Each request will be assessed in good faith and processed in accordance with applicable laws and the platform’s policies.
4. Governing Law and Dispute Resolution
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
We hope to resolve any issues or disputes amicably and encourage you to reach out to us first so we can try to find a quick and fair solution together.
If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts located in the United Kingdom, unless otherwise agreed in writing between you and 82DASH. You and 82DASH agree to submit to the sole and exclusive jurisdiction of those courts.
Nothing in this clause limits any mandatory consumer protection rights available to you under the laws of your country of residence.
In short: We aim to resolve any issues together, but if that’s not possible, any legal matters will be handled in the United Kingdom.
5. Severance
If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The unenforceable portion shall be interpreted in a way that most closely reflects the original intent, to the extent permitted by law.
6. Contacting 82DASH
If you have any questions, concerns, or feedback regarding these Terms or the 82DASH platform, you can reach us at:
info@82dash.com
We aim to respond as promptly as possible.
